Cheap Online Furniture & Mattress Store Australia |MSDirect.com.au
  • Home
  • Delivery & Pickup Info
  • Returns & Warranty
  • FAQ
  • Contact
  • Home
  • Delivery & Pickup Info
  • Returns & Warranty
  • FAQ
  • Contact
Search

Transit Protection

We use professional and reliable Transport providers to deliver your order safely and in good condition, however it is possible for accidents to happen.
On the rare occasion, Goods may be Lost in transit (See Below) or possibly damaged during transit.
For peace of mind we offer optional Transit Protection for a small additional cost at checkout.
If you opt for the optional Transit Protection, then In the unlikely event that your order arrives damaged* or is lost in transit*, you will get a priority replacement at no additional cost and without waiting on a case resolution from the transport company which can usually take upto 6 weeks

Benefits of purchasing Transit Protection:
•Priority Replacement
Replacement Item /Parts will be dispatched to you quickly, avoiding the standard usually very lengthy carrier claims times. sometimes of upto 6 weeks
•Priority Customer Service
Once a claim is lodged with us you will be placed in a priority queue ensuring that your claim is dealt with without delay
•Advanced Shipment
A replacement / Replacement parts will be dispatched to you Before we even have received the damaged item back

Note: Transit Protection fee is non refundable.
​
​*Lost In transit: 
Please contact us or the carrier Should the item not arrive within the estimated arrival date.
Once the Carrier has declared the item as "Lost in Transit" we will then process your claim.
The carrier will usually issue a document or email with a declaration that they have lost the goods whilst in their possession.
An online tracking status showing the item/s as delivered , completed or similar will deem the item/s as delivered and no claim can be made.
Alternatively should the carrier have a POD on file (Signature, receivers details, Photographic evidence) than the item will also be deemed delivered.
When providing "authority to leave" at checkout, no claims can be made for Lost in Transit.
We are not responsible for theft of your item/s from your property once the courier has delivered

*Damaged Goods: 
Please inspect the goods received. If damaged is evident then please notify us so we can process your replacement.
We will require photos / video clearly showing the damage.
SECURE  PAYMENT METHODS
Picture
All major credit cards accepted
Picture
The safe & secure way to pay online
Picture
Shop Now, Pay Later, Interest Free
Picture
Buy Now | Pay Later | Interest Free
discount online furniture store - SYDNEY, MELBOURNE , BRISBANE, ADELAIDE, PERTH australia

  • Buy Furniture online and in store.  We have a large range of affordable furniture. Buy quality and discount furniture.
  • ​Bedroom Furniture - Beds / Mattresses/ Bedsides / Tallboys/ Dressers/ Chest of Drawers/ Bedroom Suites/ Bunk Beds/ Single,King Single, Double, Queen, King Beds
  • Living Room Furniture - Sofas, Recliners, Couches, Lounges/ Coffee tables, lamp tables /Buffets,, sideboards/ console, hallway tables/ Rugs, flooring
  • Dining Room Furniture - Dining Sets, 5 Piece, 7 Piece, 9 Piece Dining/ Tables and Chairs / Dining Chairs / Bar stools, Bar-stools / Kitchen Island / Pantry Cupboards
  • Office Furniture - Desks / Workstations / Board room Tables / Reception desk / Computer desks / Study tables / Book shelves , bookcase / Filing Cabinets / Office Chairs
  • Outdoor Furniture - Wicker furniture / cane furniture / outdoor seating / outdoor living/ outdoor sofa / outdoor chairs / outdoor tables / sun beds  / outdoor dining table
  • Bookcases and bookshelf - Storage shelves / bookcases / dvd racks / book storage / shelving
  • Office desks and workstation - Student desks and office table / Modular workstations
  • Office chairs - Ergonomic chairs  / office seating / reception seating / commercial grade chairs
  • Wall units - Display cabinets / Entertainment units / Large Wall to wall units.
  • Tv stands and Units - Lowline tv cabinets / TV Units / TV Stands / Audio Stands
  • Buffet and Sideboards - Buffet cabinets/  Sideboard cabinets
  • Pine and Melamine Furniture - Solid Pine Timber furniture / Melamine Furniture / Solid Wood Furniture
  • ​High Gloss Furniture - Gloss Laminate furniture / semi-gloss furniture / Polyurethane high gloss furniture / Gloss Painted furniture 
  • ​Beds and Mattresses - Single beds / double beds / queen beds / king beds / single mattress / double mattress / queen mattress / king mattress.
  • Sofas and Lounge Suites - Modular sofas / Corner Lounges / Sofa Beds / Leather Lounges / Fabric Sofas / 2 Seater sofa / 3 seater sofa /arm chair / recliner
  • Dining Tables and settings  - round dining tables , square dining table, rectangle dining table / extension dining table
  • Barstools and Chairs - Bar stools / Stools / Bar stool / Dining chairs / kitchen chairs
  • Coffee tables and Lamp tables - coffee table/ sofa table / lamp table side table / nest of tables
  • Wardrobes and Cupboards - Bedroom Wardrobes, Flat Pack wardrobes / Built in wardrobes / Free standing wardrobes / custom wardrobes/ Pantry Cupboards
  • Bedsides and Tallboys - Bedside tables , side tables , bedside / chest of drawers / night stand
  • Dressing tables and Mirrors - dressers / lowboys / bedroom dressing table / make up chest of drawers
  • Sydney Furniture Stores - Discount Furniture Stores in Sydney NSW, Australia
  • Melbourne Furniture Stores - Discount Furniture Stores in Melbourne VIC, Australia
  • Brisbane Furniture stores - Discount Furniture Stores in Brisbane QLD, Australia
  • Perth Furniture Stores - Discount Furniture Stores in Western Australia
  • Adelaide Furniture Stores - Discount Furniture stores in  South Australia
  • Furniture Shops Australia Online 

Rufus. S 280422- B .Newton 260821
Discount Furniture and Bedding Online Store Australia 
MSDirect.com.au ©️ Since 2009-2022
  • Home
  • Delivery & Pickup Info
  • Returns & Warranty
  • FAQ
  • Contact