Delivery & Pick Up Information
Pickup Information
- Pickup your order from: Sydney Warehouse - Guildford 2161 NSW
- (Selected items only) Pickup option will be available in the checkout if an item is eligible.
Delivery Cost
- Simply add the item/s to the cart, enter your postcode, and the Delivery Cost will be calculated during checkout.
- Free Delivery Items: Items with the 'Red Free Delivery Banner' are only free for delivery to Sydney Metro, Melbourne Metro, and Brisbane Metro areas. Other locations will incur a delivery fee.
Standard Delivery Service
- This is a one-man, ground floor delivery service.
- Multi-level Buildings/Apartment Blocks: Delivery to ground floor level only.
- Estimated delivery times will be shown during checkout and vary by location.
Special Orders
- Items requiring special orders will be arranged for delivery or pickup within 6 weeks of order processing.
Delivery Limitations
- We do not deliver to PO Boxes or Parcel Lockers. Delivery is available to physical addresses or local depots only.
- Some postcodes may be restricted. Refer to the item description for details.
Important Notes
- Delivery times are estimates and should be used as a guide.
- Transit time refers to the expected arrival time after dispatch. For dispatch times, refer to the item description.
- Special handling items such as large, bulky, or fragile goods may take longer.
- Delays may occur due to unforeseen circumstances. Contact us if your order is delayed beyond the estimated delivery time.
- Ensure your address and contact details are accurate at checkout to avoid delays.
In Stock Items: Estimated Next Dispatch Date
*Note: No Dispatch on Public Holidays
Order Processing & Delivery Times
For In-Stock Items
✔
Order Placed
⌛
Dispatch
Within 2 Business Days
🚛
Delivery
Est. 2-7 Days
For Special Orders
✔
Order Placed
⏱
Processing
2-6 Weeks
⌛
Dispatch
(After Availability)
(After Availability)
Within 2 Business Days
🚛
Delivery
Est. 2-7 Days
Please Note: "Business Days" exclude weekends and public holidays. Delivery estimates are for major metropolitan areas like Sydney, Melbourne, Brisbane, and Adelaide. Please allow additional time for other regional areas.
